I called with a refrigerator emergency at 4:45pm. By 5:30, a repairman had arrived, the problem had been diagnosed, fixed, and the very reasonable bill had been paid. It doesn't get any better than that!
I called and received pleasant customer service. All questions answered and charges stated upfront. Field service tech came over on time and professional. I think he was the owner. He listened as I explained the issue and went to work. I had a water leak coming from my ice cube maker kitchenaid side by side fridge. Although it turned out to be a minor blockage issue. The problem was resolved fast and price was fair. Will do business again if needed. Thanks.
Today, **** from 1st Call Appliance came and thank goodness wasable to repair my clothes dryer. **** was my hero for the day forrepairing my dryer. We called yesterday and he was here todayto repair my dryer. He was very professional and knowledgeable, herepaired my dryer in less than hour. It's a shame I can only give him a 5,because **** should get a 10++++++. I would definitely recommend 1st Call******************** if you need any appliance repaired. Thank you ****, you certainlymade my day. Now the fun begins, doing my laundry."
This was my first experience with 1st Call Appliance but it certainly will not be my last! From the professional and friendly receptionist to the prompt and knowledgeable service technician, Jake, I could not be more pleased! I called on Monday morning and Jake came out Monday afternoon! He diagnosed the problem as a faulty baking element and said he would order the part. I was amazed to get a call the following day that the part was in an Jake would be over at 3pm! He arrived right on time and had my oven up and running perfectly in no time! I highly recommend 1st Call and in the future when I have a problem with any appliance, my first call will be to 1st Call!